Terms of service
Last updated: [30.03.2026]
1. About Us
This website (the “Site”) is owned by Bioneer Biotech GmbH and operated by Bioneer Corporation.
Owner:
Bioneer Biotech GmbH
Ludwig-Erhard-Straße 30–34
65760 Eschborn, Germany
Operator:
Bioneer Corporation
71, Techno 2-ro, Yuseong-gu
Daejeon 34013, Republic of Korea
Contact:
Email: support@cosmerna.com
By accessing or using the Site, including purchasing products, you agree to be bound by these Terms.
2. Eligibility
You must be at least the age of majority in your jurisdiction to use this Site or place an order.
You agree not to use the Site for unlawful purposes.
3. Prices and Payment
Prices are displayed in the currency selected on the Site.
Shipping fees, taxes, and other charges (if applicable) will be shown at checkout.
Customers are responsible for any customs duties, import taxes, or local charges imposed by their country.
4. Order Acceptance
Your order constitutes an offer to purchase.
A contract is formed only when we send an order confirmation email.
We reserve the right to cancel or refuse orders due to:
- suspected fraud
- stock unavailability
- pricing errors
- regulatory restrictions
If payment has been processed, a full refund will be issued.
5. Shipping, Risk and Title
Risk of loss or damage to the products passes to you when the products are delivered to you or to a person designated by you, other than the carrier. Title to the products passes to you once we have received full payment.
6. Returns and Refunds
Returns are governed by our Return & Refund Policy, available on the Site.
7. Product Disclaimer
Our products are cosmetic products intended for personal care use.
Results may vary between individuals.
Product information provided on the Site is not intended as medical advice and should not replace professional consultation.
8. Promotions
Promotions and discount codes:
- cannot be exchanged for cash
- cannot be applied retroactively
- may be subject to additional terms
9. Prohibited Use
You must not:
- attempt to gain unauthorized access
- introduce malicious software
- scrape or mine data
- infringe intellectual property
- harass or discriminate
We may suspend access for violations.
10. Intellectual Property
All content on the Site is owned by or licensed to Bioneer Corporation.
Use without permission is prohibited.
11. Limitation of Liability
To the maximum extent permitted by law:
- we are not liable for indirect or consequential losses
- we are not liable for business losses suffered by consumers
- liability is limited to the amount paid for the product
Nothing excludes liability that cannot be excluded under applicable law.
12. Force Majeure
We are not responsible for delays or failure caused by events beyond our reasonable control.
13. Privacy
Personal data is handled according to our Privacy Policy.
14. Governing Law
These Terms are governed by the laws of the Germany.
Disputes shall be subject to the jurisdiction of German courts unless mandatory consumer laws provide otherwise.
15. Changes / Notice
We may update these Terms from time to time, for example to reflect changes in our products, services, or legal obligations. The updated Terms will apply to all new orders placed after the ‘Last updated’ date indicated above. We will not change the Terms in a way that materially reduces your rights in relation to orders that have already been accepted
16. Contact
Bioneer Biotech GmbH
Ludwig-Erhard-Straße 30-34, Eschborn, Germany (65760)